Скачать или смотреть I Built an AI Voice Agent for HOAs That Follows Every Protocol | Day 19

⬇️ Download the complete Voiceflow agent (.vf) containing all prompts: https://nextops.agency/19-hoa-differe...

I Built an AI voice agent for homeowner associations (HOA) that runs live on the phone. This AI voice agent for HOA follows different protocols per community without mixing scripts. If you want an AI voice assistant for homeowner associations that’s consistent, here’s how to build it end-to-end in Voiceflow with RAG and Airtable.

What you’ll learn:

• How to build AI voice agent with 3 clean states (greet/auth, special-check, triage)
• How to create a voice call AI agent with voiceflow that calls tools
• How to structure RAG so the agent pulls the right SOP per community
• How to do secure Airtable lookups (filtered, no full-list exposure)
• How to create tickets and logs in Airtable
• AI automation for HOA: connect Twilio, take calls, log everything

Tools used:

• ‪@Voiceflow‬ (agent + telephony): https://voiceflow.com/
• ‪@AirtableApp‬ (CRM + services DB): https://airtable.com/
• ‪@twilio‬ (phone number + calls): https://www.twilio.com/
• ChatGPT (prompts + ideation): https://chat.openai.com/
• ‪@MiroHQ‬ (flow mapping): https://miro.com/
• ‪@Framer‬ (site embed, works with any builder): https://www.framer.com/

📞 Book a call with me (save 30–50 hrs/week): https://nextops.agency/#contact?utm_s...
🔔 Subscribe and follow the 30 Agents in 30 Days series!

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Chapters:

00:00:00 Intro
00:01:35 Outline
00:02:22 The Problem HOA Managers Are Facing
00:03:35 Live Demo
00:08:59 Conversation Flow Design
00:11:53 Implementing the AI Agent in Voiceflow
00:34:02 Airtable Walkthrough and API Connection
00:51:29 RAG Knowledge Base Setup
01:12:19 Testing the AI Agent
01:21:29 Getting the AI Agent Live
01:22:57 Buy and Connect a Live Phone Number
01:26:49 Summary & Wrap-Up
01:29:19 Download the FREE Voiceflow Agent .vf File

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I help service‑heavy businesses automate ops with AI voice/chat agents and share the best builds from my client work.

Let’s connect:

🔗 LinkedIn:   / robert-hangu  
🐦 Twitter/X: https://x.com/roberthangu
▶️ YouTube:    / @robhng  
⚙️ Web: https://nextops.agency/?utm_source=yt...

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#Voiceflow #Airtable #Twilio #RAG #HOA #AIAgents #NoCode #Automation #GPT41

Soundtrack credits: @royaltyfreebackgroundmusic on Soundcloud