Скачать или смотреть Hacknight

Recorded January 2nd, 2024

Topic: Discovery and redesign on disability benefits
Just before the pandemic, the Canadian Digital Service (CDS) was helping Economic and Social Development Canadian (ESDC) put the Canadian Pension Plan Disability (CPP-D) application online. While COVID happened and that body of work was put on hold, the team used a few different approaches to change hearts, minds, and tech about delivering human centred technology. This is a quick talk about how the team used discovery and prototyping approaches to do that.

Presenter: Jeff Maher
Jeff Maher is a civic tech nomad, having done stints with the Canadian Digital Service, US Digital Service, and US state teams as an engineer, product manager, and researcher.

About Us:
Our weekly civic tech hacknights bring together Torontonians (designers, coders, urban planners, government staff, mappers, policy-makers, students, communications strategists, community organizers, and more) who share an interest in making Toronto more responsive, prosperous, sustainable, and equitable through design, tech, and data. Come and be part of it!

For more info: http://civictech.ca