Ep32 5 Things that have made CouriersPlease what it is today with James Hucker

Find out about a CouriersPlease franchise business:
https://www.franchisebuyer.com.au/sho...

Episode#32

The Franchise Everything Podcast

In this episode with James, we asked him to focus on a discussion on 5 key inflection points in the business that have been key in making the brand what we see today.

00:00 Intro
0:47 Changing the business model from Sub-Contractor to Franchise Partner in 2012 with the change of ownership to Singapore Post at the time.
2:26 CEO Richard Thame's arrival to the brand with a key focus on the franchising aspect of business. A long history of success with a number of other key franchise brands.
5:59 The massive surge in growth that particularly was triggered from the covid period, but that this growth has continued with 30million+ parcels a year now.
8:29 The role and changes with technology in the business and industry such as the Courier App, facilities being green, and automation machinery within freighting facilities.
10:54 Customer choices at the end user level and those options that customers now have, such notifications and deliveries to alternate hub locations like newsagencies, pharmacies and similar.

Podcast Produced by: www.magneticbusinessmedia.com.au

Franchise Stories and Knowledge Base (our other website): www.franchisebuyer.com.au

Listen or Watch on;
Spotify: http://tinyurl.com/bhn594am
Apple Podcasts: http://tinyurl.com/yeyt53p8
Amazon Music: http://tinyurl.com/2yw7cyjd
YouTube:    • Ep32 5 Things that have made Couriers...