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Jad Callahan and Roxane Napoli discuss the benefits of Aditum's Managed Splunk Services offerings at Splunk .conf 18.

Jad Callahan, one of Aditum's senior Splunk consultants, provides an overview of Aditum's Managed Services offerings. Many organizations are moving to managed Splunk services because it alleviates the admin burden of the platform. They want to be freed from the administrative burden of managing Splunk and want to get to the achievement of the business value of the platform.

Aditum is a bit different when it comes to managed Splunk services because we’ve developed something that we call the Success Plan for Splunk which is the central pillar of Aditum’s MS program.

Anyone can add another data source to Splunk. That’s not the basis for your decision. Aditum provides a prescriptive program that on a month to month basis through working with your end users will help you be successful in your environment.


A common challenge faced with Splunk Managed Services providers is that many providers write loose services descriptions. There’s not a lot of clarity on what the Managed Services agreement does or doesn’t include. That seems to create a lot of unmet expectations. Central to Aditum’s Managed Services offering is a significant amount of clarity around what it is we do on a month to month basis for the customer. Our objective is always to align expectations with the actual experience delivered.

Aditum is North America’s fastest-growing Splunk services firm. Our Splunk SMEs deliver Professional Services and Managed Services with a demonstrable record of customer success.

Our fully certified consultants, which focus exclusively on Splunk, combined with our prescriptive Customer Success Methodology for Splunk, empower your team to maximize the value of your Splunk platform.

We manage successful deployments of core Splunk and premium apps, upgrades, scaling, search, report, and dashboard creation, new data onboarding, and Splunk Health Checks.

We also have a team of accomplished Splunk Developers that focus on building Splunk apps and TA’s.

Learn more about Aditum's Splunk Managed Services at: https://www.aditumpartners.com/servic...

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