"Ethical Bill Collecting" - LOCKSMITH LIVE

MONDAY, NOVEMBER 4, 2024 - 4PM MST
In this episode of Locksmith Live, we’re diving into the essential yet often challenging topic of Ethical Bill Collecting. Whether you’re a solo locksmith or part of a larger operation, collecting on overdue bills is a reality of doing business. But how can we approach it in a way that’s both effective and ethical?

Join host Wayne Winton as we explore best practices for respectful communication, setting clear payment expectations, and establishing boundaries that protect your business without compromising customer trust. We’ll also cover the legal aspects of debt collection, how to handle difficult conversations, and tips for maintaining professional integrity in even the most challenging situations.

Whether you’re dealing with residential clients, commercial accounts, or regular repeat customers, this episode will provide actionable advice to help you handle collections with confidence and integrity. Tune in for an insightful discussion on navigating the fine line between being firm and fair, and learn how ethical bill collecting can actually enhance your reputation in the locksmith community.

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