Why On-Time Performance is Important | NEMT Business Education | RouteGenie

On-time performance is a term used in the transportation industry, including buses, airlines, trains and even NEMTs. On-time performance is a key performance index (KPI) that determines the efficiency of the transportation service.

In the case of non-emergency medical transport (NEMT), on-time performance becomes an even more critical factor because sometimes a patient’s health might depend on how well organized and time-efficient your services are.

If you want to bring technology to your business and improve your OTP (on-time performance) - contact our team to find out about the best solution designed for NEMT providers.

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00:00 Introduction
00:51 Set your standards
01:42 Defining KPIs
02:04 Boosting your productivity
02:29 Data analysis can help NEMT
03:10 Boosting customers’ satisfaction
03:43 Make your on-time performance right .
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