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In this episode of The Full Out Real Estate Agent, Mark Faris breaks down one of the most underrated but powerful concepts in real estate: your relationship bank account.

Every interaction with a buyer or seller is either a deposit that builds trust—or a withdrawal that erodes it. Mark walks you through the key ways to make meaningful deposits, from thoughtful gifts and personalized check-ins to proactive communication and anticipating your client’s needs. He explains how small touches like a handwritten note or a timely follow-up can make all the difference in client loyalty and long-term referrals.

Then, Mark flips the script and reveals the common behaviors that act as withdrawals—like poor follow-through, over-promising, or disappearing after the deal closes. He shares exactly how to avoid these mistakes and what to do when you make one, including how to turn a withdrawal into a trust-building deposit with honesty, speed, and ownership.

This episode is a masterclass in client service, packed with actionable strategies to increase your referral business, improve your reputation, and build a career that lasts. If you want to be the kind of agent clients rave about for years to come, this one’s a must-watch.

🔔 Subscribe now and share this with an agent who’s ready to go Full Out.

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