Скачать или смотреть The SECRET to Delivering MILLIONS of Packages Efficiently

🚀 What if the most expensive part of your logistics operation could also be your biggest advantage? From AI to automation to electric vans, Walmart is reshaping last-mile delivery, and Sri Thirumalai is one of the people making it happen.

🎯 In this episode, we sit down with Sri Thirumalai, Director of Last Mile Delivery at Walmart, to explore how AI, local adaptation, and data-driven decisions are helping Walmart deliver at scale, without compromising sustainability or customer satisfaction.

📈 Sri has led operations at Apple, Meta, and now Walmart. He brings 15+ years of cross-industry experience in fulfillment, software, and logistics innovation.
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⚠️ Dive Deeper
https://info.syncspider.com/ecom-ep-137
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🚨 Key Takeaways
➜ To use AI for batching, route planning, and delivery simulations
➜ To decide what to automate, and where the human element still matters
➜ To avoid regional delivery failures by scaling local best practices
➜ To catch warehouse bottlenecks using L2 and L3 metrics
➜ To align sustainability goals with cost-saving strategies in fulfillment
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🏆 Key moments
[2:54] Entering the World of Logistics
[4:03] Lessons from Tech, Retail, and Consulting
[5:46] The Meaning and Importance of Last Mile
[9:05] Regional Differences in Delivery Performance
[12:14] Shrinking Delivery Windows at Walmart
[13:56] AI in Trip Planning and Cost Optimization
[15:53] Automation vs. Human Touch in Supply Chain
[19:03] Data-Driven Decision Making
[23:07] Balancing Speed and Sustainability
[24:21] The Rise of Electric and Autonomous Delivery
[25:37] Debunking Delivery Speed Myths
[26:56] Influential Mentors in E-Commerce
[28:25] Building Customer Trust
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💬 Resources Mentioned
➜ Ensemble Solver Approach - Walmart's method of running multiple algorithms simultaneously to find optimal delivery routes.
➜ Walmart's Everyday Low Price (EDLP) - Core principle driving all operational decisions including delivery strategy.
➜ Cold Chain Management - Critical timing constraints for grocery delivery that influence batching decisions.
➜ Level 1, 2, and 3 Metrics - Framework for measuring beyond KPIs to catch unintended consequences.
➜ Steve Jobs Stanford Commencement Speech - "You can't connect the dots looking forward" philosophy that shaped Sri's career approach.
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📖 Disclaimer
The views and opinions expressed in this podcast are personal and do not necessarily reflect the official position of Walmart or any of its affiliates.
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