Скачать или смотреть CRM Playaz - What is CRM in 2026 Day 2

Another day of unscripted, organic conversations around where CRM / CX/ Customer Engagement goes in 2026 with a different group of vendor execs, thought leaders and industry analysts including:

John Bruno - Vice President, Strategy at PROS
Maksim Ovsyannikov - Chief Product Officer at SugarCRM
Shalini Mitha - Head of Product Marketing at Netomi
Tara DeZao - Sr. Product Marketing Director, Madtech SME at Pega
Vijay Sundaram - Cief Strategy Officer at Zoho

And directly following the vendor panel will be a group of our favorite analyst c
Join us and add your voice to the conversationlleagues to share what they see for the year ahead. #crm #cx #ai #agentic #crmin2026