Korky® QuietFILL® Trouble Shooting Guide

If you are having problems with your Korky QuietFill toilet Fill Valve, follow this easy trouble shooting guide!

Korky® QuietFILL® Toilet Fill Valve

Universal replacement for faulty toilet fill valves and ballcocks
Proven quietest in laboratory testing
Easiest to install and adjust
Fixes: No/slow refill, running toilet, noisy flushing toilet

Korky® QuietFILL® Toilet Fill Valve 528 | http://bit.ly/1sPC5il

This video will help you troubleshoot the following: Valve will not shut off, Valve is hissing, Valve is turning on and off by itself while toilet is not in use, or if the toilet is running. To resolve this issue, determine whether or not the water level in the toilet tank is rising above the top of the flush valve overflow tube. If the water level is rising above the top of the flush valve overflow tube, the fill valve may not be set to the correct height. Confirm the water level mark on the valve is set to the same height as the toilet manufactures water line. If the manufacturer’s water line is not visible, set the water mark on the valve ½ inch below top of flush valve overflow tube. If the valve is set too high, turn off the water supply, flush the toilet, and remove the tamper proof key if installed. Adjust the height of the valve by twisting the top half of the valve counterclockwise and push down on the valve until the correct water level is set. Then re-install the tamper proof key. If the valve is set to the correct height, the valve may need to be serviced. Please refer to our Korky QuietFill servicing video for instructions. If the water level is not rising above the top of the flush valve overflow tube, and the valve is running or hissing, a leaky flapper is likely triggering the valve to activate in order to maintain the water level in the tank. To test for a leak, turn off the water supply line and mark the water level line in the tank with a pencil. Leave the water supply line shut off for 30 minutes. A water level drop in the toilet tank during this time period is an indication that the flapper is not sealing properly, meaning the flapper is worn and needs to be replaced. In some cases, the flush valve seating surface may be worn or sediment deposits may have accumulated on the flush valve seat, preventing the flapper from sealing. If the flush valve feels rough, clean the flush valve seat with a soft cloth. If you are unable to resolve the issue, please visit our website or contact Korky at 1-800-LAVELLE for further assistance.