Скачать или смотреть Davies Use Case: Optimizing Consumer Access

HSS believes improved patient outcomes begin with optimized access; this means getting patients to the right level of care, at the right time, in the right location. The Physician Referral Services (PRS) legacy system was inefficient and inadequate to scale in support of strategic expansion of HSS offerings and capacity specifically to HSS regional locations. The legacy system was also difficult to maintain because physician profiles, scope of practice, and insurance participation had to be maintained by the HSS IT department and with the vendor. The new system provides PRS with advanced filtering capability, a tool for referral tracking, smart search functionality, integration with data interfaces, templates, and advanced analytics, resulting in improved patient and physician engagement, greater referral accuracy, more efficient operations and higher value delivery.