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🇸🇱 Sierra Leone: Making Public Services More Responsive

Tejan Ahmed Israel Jah, Ombudsman of Sierra Leone, shares how the country is working to strengthen public administration and better respond to citizens' concerns.

As part of the Open Gov Challenge, Sierra Leone will amend the Ombudsman Act and enact new regulations to make the complaint process more efficient, transparent, and people-centered. To ensure these reforms reflect real public needs, the government will conduct focus group discussions and public consultations, and provide training to build staff capacity at the Ombudsman Office.

Learn how Sierra Leone is using open government to build trust and improve services for all.

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