Handling Difficult Conversations - Dale Carnegie Workshop

A groundbreaking 2023 study in the Journal of Applied Psychology reveals that teams proficient in navigating challenging dialogues demonstrate a remarkable 58% increase in innovation and 45% greater cohesion.

Handling difficult conversations is vital in any culture that relies on collaboration and communication. These challenging dialogues will arise regardless of individual attitudes and behaviors. In an ideal scenario, trust and open communication enable people to address difficult conversations effectively.

However, not everyone is equally comfortable with approaching difficult conversations. Fear of conflict, lack of confidence, or previous negative experiences can hinder a person’s willingness to engage.

Despite these challenges, fostering a supportive environment where everyone feels safe to express their views and providing guidance on conflict resolution and communication skills can make a significant difference.

In this exciting 90-minute session, we will:
-Establish a plan to help you work through difficult conversations.​

-Develop ways to organize your thoughts quickly in difficult situations.​

-Focus on maintaining productive team relationships.​