How to Engage Customers by Meeting Their Immediate Needs Beyond Technology

Brands must prioritize understanding and meeting customers' immediate needs to retain loyalty and compete effectively, often leveraging unique insights paired with the right technology, says Tom Fishburne, Founder & CEO, Marketoonist.

Full video here -
https://www.hashgrowth.org/videos/cur...

In the full video, Tom Fishburne talks about:
- The importance of the right technology with the right customer engagement strategies
- Being aware and being wary of customer funnel vision
- Bad personalization is worse than No personalization


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