Скачать или смотреть Human-Centered Leadership: Fix the Process, Empower the People w/ Derrick Mains

What if the problem at work isn't your people — it's the process?

In this episode of Relationships at Work, host Russel Lolacher talks with Derrick Mains, CEO of The Process Fixer, about how truly human-centered leadership begins with rethinking the systems we ask people to work within. Derrick pulls back the curtain on outdated leadership models, flawed structures, and why we need to stop managing people and start designing better processes.

💡 In this conversation:
Why structure is more powerful than behavior management
How air conditioning and lighting proved human-centered systems improve performance
The difference between goals and aims — and why one hurts more than it helps
Why fresh eyes and sticky notes may be the most powerful tools in your organization
How leaders can adopt pencil management, statistical control, and continuous improvement

This episode is a must-watch for any leader committed to creating healthier, more effective workplaces — by focusing on process, not pressure.