Скачать или смотреть AI-Powered Sales: How Premium Helps You Sell Smarter, Not Harder

In this session of the Master Series, we explored how traditional CRM systems often fall short—acting as static data repositories that require sellers to manually research accounts, update records, and guess which opportunities matter most. Without AI‑driven insights, sales teams struggle to prioritize leads, forecast accurately, and keep data clean, leading to inefficiencies and missed revenue.

This session focused on how Dynamics 365 Sales Premium changes that model by delivering intelligent, AI‑powered capabilities that make selling more proactive and data‑driven. We walked through role‑based Sales Agents—including the Sales Research Agent, Sales Qualification Agent, and Sales Close Agent—and demonstrated how they help sellers automate follow‑ups, surface high‑value prospects, and receive actionable recommendations directly within their flow of work.

Led by Matthew Mead, the session also covered what’s available today in Dynamics 365 Sales Premium and highlighted upcoming roadmap innovations designed to further boost seller productivity with AI. Viewers will gain insight into how AI can help sales teams close deals faster, improve forecasting accuracy, and shift the CRM from a system of record to a true system of intelligence.