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Track 3 - Human-centered Innovation: Agile-driven product & service revolution with AI​

Speaker:
Muditha Batagoda (Consulting Manager - Virtusa)

Abstract:
This session explores how artificial intelligence is revolutionizing accessibility and inclusivity in user experience design. By leveraging AI, designers can create systems that adapt to diverse needs, breaking barriers for users with disabilities and ensuring equitable access to technology. We’ll dive into real-world examples, such as AI-driven voice assistants, real-time sign language translation, and interfaces that adjust dynamically for varying abilities.

Through interactive discussions, we’ll address key questions: How do we design technology that serves everyone? What role does empathy play alongside AI in creating inclusive experiences? The session will also examine ethical challenges, like ensuring AI respects user dignity and cultural nuances.

Attendees will leave with actionable strategies for designing accessible, inclusive AI-powered systems and a deeper understanding of how technology can create a more equitable digital future. Together, we’ll envision a world where technology truly works for everyone.