Скачать или смотреть LEAP Session 8: Know How They Buy

Presented by: Mike Tissot, Countryside Rentals Inc., dba Rent-2-Own

In this fast-paced, practical session, Mike Tissot dives deep into what really drives customers to rent—and how RTO teams can lead the sales process with purpose. Drawing from years of experience and dozens of real customer stories, Mike breaks down the full sales funnel, from first impressions and follow-up to lifecycle sales and customer retention.

Learn why closing matters more than ever, how to reduce friction, and what it takes to hit 50+ rentals per week. Whether it’s a Facebook post, your three-point line, or following up on leads with intention, this session equips store leaders to rent more, retain more, and think like true sales pros.