Скачать или смотреть Industry Voice | How Automation is Transforming BFSI Customer Journeys | Expert Insight

What do you think about how automation and digital workflows can help the BFSI industry make imaginative, easy-to-use, data-driven self-service customer journeys?

In this exclusive BFSI roundtable video, Udhay Birajdar, the former founder of Vyom Labs (now part of Emergys), talks about how automation and digital workflows are changing the way customers interact with the Banking, Financial Services, and Insurance (BFSI) sector.

He discusses how AI, machine learning, and intelligent process automation are helping banks and other financial institutions move from reactive to proactive, personalized customer service. He also discusses how combining data-driven digital workflows in both customer-facing and backend systems can make service delivery faster, more accurate, and more independent.

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