Скачать или смотреть Applying Lean to Nonprofits and Healthcare with Matt Horvat

My good friend Matt Horvat is the founder of Lean Portland, and has extensive experience in process improvement in various industries like Construction, Healthcare, Insurance and Consulting. He discusses why he set up Lean Portland, and shares his first pro bono volunteer projects with a nonprofit in Portland.

We discuss:

his background in Industrial Engineering and his early work in the construction industry
the importance of daily huddles and management systems
how 3P and the 7 ways exercise helped create a better customer checkout experience that engaged nonprofit staff
how A3 helped setup a lung cancer screening process
his experience working with local nonprofits in Portland
the importance of leader standard work and checklists
a tour he set up to showcase a tiered daily huddle system at a healthcare system
a demonstration of his new software program/app for daily management called Lean Routine, which can be found at https://leanroutine.app/