Change Management ICS Class 11| Business Studies Class 11 ISC |

Change Management ICS Class 11 | Business Studies Class 11 ISC | ‪@star_commerce‬

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Syllabus of Change management :-
Meaning and definition of change management; Types of change: developmental, transitional, transformational.
Need for change: Internal forces (need for improving productivity, need to reduce costs, need for improving quality of work life, Domino effect, deficiency in the existing system, to enhance innovation); External forces (change in market situations - national and international, changes in technology, changes in population dynamics, changes in the political scenario, changes in the legal system).
Resistance to change: reasons for resistance to change - Individual reasons (habits and
conventions, fear of unknown, zero tolerance to change (status quo), fear of economic loss, redundancy of skills, egoistic attitude, peer pressure, emotional resistance to change in social groups); Organizational reasons (fear of the unknown, costs involved, management’s lack of faith in change, constraints of organizational structure).
Overcoming resistance to change: Brief explanation of Kurt Lewin’s model of change and ADKAR model of change.