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Bridging the Trust Gap in AI Retail Experiences

In today's rapidly evolving retail landscape, bridging the trust gap in AI experiences is crucial. This video explores how Talkdesk Customer Experience (CX) Automation (CXA) is pioneering a new era of trust and transparency in AI interactions. Learn how over 80% of consumers demand to know when they're engaging with AI, yet only half of retailers disclose this information. Discover how Talkdesk Customer Experience Automation (CXA)'s AI-powered, cutting-edge solutions ensure transparency, respect, and privacy, fostering brand trust and loyalty.

Our industry-tuned AI models and pre-built automation use cases offer retailers a scalable, enterprise-ready platform that is secure and compliant with AI regulations. By integrating seamlessly with industry systems, Talkdesk CXA empowers retailers to create personalized, trustworthy, and frictionless experiences that elevate CX (CX).

Join us as we delve into real-life examples where simple AI disclosures have reduced negative sentiment by up to 30%. Learn how a thoughtful, human-first approach can be transformative, ensuring that your brand remains competitive and customer-centric.

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Talkdesk is a global leader in generative AI-powered customer experience technology, committed to eliminating bad customer experiences. Our cloud-native, AI-powered CX platform and purpose-built industry solutions empower enterprises to deliver exceptional customer experiences both in the cloud and on premises. By offering specialized workflows and integrations through our Industry Experience Clouds, Talkdesk accelerates value delivery, making companies more competitive, growing revenue, reducing costs, and enhancing operational efficiencies. Companies that prioritize their customers choose Talkdesk for its innovative and reliable solutions.

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