Скачать или смотреть How to Stay Cool Under Pressure (like a calm, trusted advisor)

Stay cool by regulating your emotions - here's three tips.

Emotional regulation isn’t just a personal skill—it’s a coaching, consulting superpower.

Unregulated emotions can get in the way of deals, relationships, and productivity. Keeping cool, especially under pressure, is key to better outcomes and better client relationships.

Here’s 3 tips to help you stay composed when it counts:

NUMBER 1: Pause before reacting: When you feel an emotional reaction rising, give yourself a moment to respond rather than react. If possible, take a walk, sleep on it, or leave the room for a bit.

If those aren’t options, take a deep breath and approach the conversation with curiosity. Say something like, "Tell me more about that," or "Help me understand your thinking here..."

NUMBER 2: Identify the trigger: Know what sets you off emotionally. Unchecked triggers cloud your judgment, undermining your effectiveness as a consultant.

Some triggers stem from past experiences, but recognizing them helps you defuse them. Try acknowledging it to yourself with something like, "Oh, there’s that trigger again," and move forward calmly.

NUMBER 3: Take action. Focus on actionable next steps to reorient yourself and guide the client toward positives. Redirect the energy with a phrase like, "Okay, let’s shift gears and discuss next steps." This moves the focus away from the trigger and back onto productive action.

Emotional regulation does not mean ignoring your feelings—it means guiding them for the best outcomes. Mastering this helps you and your clients thrive.

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