Скачать или смотреть How to Mark Messages as Urgent or Important in Microsoft Teams (Step-by-Step Tutorial)

Microsoft Teams makes highlighting important or time-sensitive messages easy so they stand out to your teammates. You can mark messages as Important or Urgent to ensure they get noticed, whether you're sending a quick chat or posting in a channel.

Why Use Urgency Levels?

In busy workplaces, messages can easily get buried under notifications. Setting an urgency level helps:

Important messages stand out visually with a red exclamation mark (⚠️).
Urgent messages repeatedly notify the recipient every two minutes for 20 minutes until they read it.

Step-by-Step: Changing Message Urgency in Microsoft Teams

1. Open a Chat or Channel
Start by opening the chat or channel where you want to send your message.

2. Compose Your Message
Type your message in the message compose box as you normally would.

3. Set Delivery Options
Below the message box, you’ll see a small exclamation mark icon (❗) or an ellipsis (...) menu, depending on your Teams version.

Click this icon to open Delivery Options.

4. Choose the Urgency Level
You’ll see three delivery options:

Standard – Sends the message normally.

Important – Marks the message with a red banner and exclamation mark to draw attention.

Urgent – Sends repeated notifications every two minutes for 20 minutes until the recipient reads the message.

Select Important or Urgent as needed.

5. Send the Message
Once you’ve selected your desired urgency level, click Send (▶️).

Your message will now appear with a visual indicator showing its priority.

Tips for Using Urgent and Important Messages

Use Important for messages that need timely attention but aren’t emergencies (e.g., reminders, meeting updates).

Use Urgent sparingly — it triggers repeated notifications and can be disruptive if overused.

You can’t change the urgency level after sending the message, so double-check before sending.

Conclusion

Setting the urgency level in Microsoft Teams ensures that your messages get the attention they deserve. Whether flagging a key update or alerting a teammate to an immediate issue, using Important and Urgent delivery options helps streamline communication and keep your team aligned.


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