How to use SharePoint Online for Knowledge Management - Microsoft 365

SharePoint is a great repository for information - but how could you use that to manage the knowledge within your organisation?

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In this demo packed video we explore:

00:00 Intros
01:24 Knowledge Management Challenges
03:03 What is Knowledge?
06:25 The Knowledge Management Lifecycle
08:04 Identifying & Capture
11:05 Word Doc Knowledge Capture [Demo]
14:04 Teams Chat Knowledge Capture [Demo]
16:48 Project Close Knowledge Capture [Demo]
19:16 Validating + Classifying [Demo]
26:55 Dissemination [Demo]
32:28 Managing Knowledge [Demo]
34:41 Summary - Takeaways
36:14 Knowledge Management Lifecycle Review in detail
37:39 Q&A
39:22 How We Help

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