Скачать или смотреть Customer Relationship Management (CRM) BPO Services - A Global Market Overview

Industry Experts, Inc. today released "Customer Relationship Management (CRM) BPO Services - A Global Market Overview," forecasting growth from US$16.8 billion in 2024 to over US$24 billion by 2030 at a CAGR of 6.1%. The study highlights the surge in subscription-based CX-as-a-Service models, with AI, automation and analytics embedded in over half of new contracts to enable real-time personalization and outcome-based pricing. Compliance (GDPR, CCPA), ESG-aligned outsourcing and hybrid workforce models are further driving demand for scalable, cloud-native CRM BPO solutions.

For the full report, please click: https://techmarketexperts.com/custome...

The report profiles more than 15 leading providers, including Teleperformance, Concentrix, TTEC, Genpact, Sitel Group (Foundever), Alorica, HGS, Infosys BPM, Wipro and Tech Mahindra, and examines market dynamics by deployment type, service type, company size, function and industry sector across North America, Europe, Asia-Pacific, South America and Middle East & Africa. Coverage spans historical data for 2021-2023, 2024 as the base year and forecasts through 2030, with detailed country-level analysis across 29 independent country markets.

About Industry Experts, Inc.
Industry Experts, Inc., ranks among the leading market research providers globally. The company's off-the-shelf and customized business intelligence reports offer strategic insights and valuable guidance to enable various stakeholders, such as corporate strategists, analysts, researchers and startups, among others, in obtaining valuable, crisp and unbiased current and future market data.

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