Customer Success Webinar: Lessons Learned from Building 3 Customer Success Teams from Scratch

Описание к видео Customer Success Webinar: Lessons Learned from Building 3 Customer Success Teams from Scratch

Christine Vienna Knific, VP of Customer Success at Wisr, is building her 3rd customer success team from the ground up right now. She has done this successfully twice before, and now she’s going to share what she has learned and how she is applying those lessons this time around!

We’re going to tackle topics like:

How to get other teams to take customer success seriously
What to consider when making your first customer success hire
When to specialize your customer success team (Support, Onboarding, etc)

And lots more!

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