Скачать или смотреть How to Setup 8x8 Frontdesk

Simple steps to setup 8x8 Frontdesk and a quick overview of the basic functions within the app. Stay up to date on new features for Frontdesk by checking out the "What's New" page -https://docs.8x8.com/8x8WebHelp/8x8-f...

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Disclosure: Social Telecom Solutions is a customer and stakeholder of 8x8. This video was made independently for education and information purposes. The views shared is to help existing / potential users to understand features and benefits of using this cloud communication platform.

TIMESTAMPS
0:00 - Introduction
0:30 - Setup user account for 8x8 Frontdesk in the Admin Console
1:42 - Launching 8x8 Frontdesk app
1:54 - Overview of Frontdesk app features
2:22 - Making a call
2:49 - Placing a call on hold
2:55 - Transferring calls (warm and cold transfers)
3:26 - Transferring calls directly to voicemail
3:30 - Messaging from Frontdesk console
3:37 - Conclusion
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