Ep. 39 The Art Of Writing Customer Support Emails

Keeping customers engaged with a brand can have many moving parts.

It can seem like an enigma wrapped up in a riddle trying to figure out new and exciting ways to make sure customers stay loyal and tell their friends all about how good they feel about the choice to use this product or service.

..and sometimes in that search the simplest and most basic tweaks can get overlooked and forgotten about.

In this episode we take a look at the Art of Writing Customer Support emails and how this basic conversational communication can set the entire atmosphere for how customers will see the rest of their experience with a brand.

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