Скачать или смотреть The Dentalpreneur Podcast: Elevating Hygiene & Practice Profitability with Rachel Wall

In this episode of The Dentalpreneur Podcast, Dr. Mark Costes welcomes hygiene expert and founder of Inspired Hygiene, Rachel Wall. With over 30 years of clinical experience and 20 years running her coaching firm, Rachel shares the proven process she uses to help dental teams deliver healthier patient outcomes, empower hygienists, and boost practice profitability.

Rachel dives into the essential elements of her coaching model—from pre-education and in‑office calibration to virtual support and data-driven accountability. She explains how establishing science-backed standards of care, fostering transparent team collaboration, and implementing measurable workflows can elevate hygiene services and drive consistent results.

They also tackle timely industry challenges, such as the post-COVID hygienist shortage, wage inflation, and the emerging adversarial dynamic between doctors and hygienists. Rachel offers practical leadership strategies to address these issues, including compensation modifiers, improved communication techniques, and ways to engage resistant team members through empathy and good coaching.

Whether you’re a practice owner trying to balance profitability with quality care, or a hygienist looking to level up your patient-centered approach, this conversation is filled with thoughtful insights and actionable ideas for creating a win-win environment for everyone involved.

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The Dentalpreneur Podcast
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