Скачать или смотреть Record - AI-powered Customer Support layer for B2B SaaS

R&D teams spend 20% of their time dealing with technical issues, leading to substantial losses. That's why we created Record, an AI-powered Customer Support layer for B2B SaaS. It collects and analyzes user session data, providing insights and suggestions for action while offering a single source of truth for collaboration on user issues.

This allows support teams to focus on delivering excellent service, while other teams can concentrate on growth!

With Record, you can ⚙️:

🏓 Cut the ping pong and have a crystal clear look at the issue - Request your users to record intentional session recordings or captured them on the fly directly from the product with all the data needed (Console logs, Network request and response, window attribute, page history, custom data, clicks, and much more)

💎 Proactively identify and prevent user issues - use Record investigation to find what you need when you need it and create groups based on various parameters like console error keywords or a specific user.

🔍 Stop wasting time searching or finding the wrong lead - Use Record AI to identify the root cause of any user issue from countless data and get suggestions on how to fix it without going through all the logs!

🌶️ Understand user sentiment, and customize the platform to your needs.

🧬 Integrate with your support and logs preferred systems: Monday.com, Zendesk, Intercom, Salesforce, Sentry, Datadog, and Slack

Try Record Now: https://torecord.it