Скачать или смотреть Growing from a Business Analyst to a Business Consultant Unraveling Business Processes | Days

Business consulting is a natural extension to the career of a business analyst. These two professions have much in common. We need to analyze a business before giving it any advice, and we are often asked for advice while doing business analysis. Yet, there are important differences between them: they focus on different stakeholders, produce different deliverables, and communicate in different ways.

Business consulting is a broad term covering a variety of distinct areas. This presentation focuses on the one business analysts encounter most often: business process consulting. Business process consulting involves exploring the current processes of an organization and proposing the changes that would help it work better. It sounds simpler than it is, though. In real-world projects, we struggle to

unravel a hairball of intertwined business processes

collate needs and opinions of diverse stakeholders

account for process variations across business locations

produce the documentation that is both concise and comprehensive

convince decision-makers to follow our recommendations

The presentation is intended for experienced business analysts assuming the role of a business process consultant. It explains what the consulting is and how it differs from business analysis. Then, it elaborates on primary and auxiliary deliverables of a business process consulting engagement as well as the ways to produce and present them.