Beyond the map: Designing Dynamic Customer Journey's

Описание к видео Beyond the map: Designing Dynamic Customer Journey's

Mapping out the Customer Journey is just the beginning - how can you make it truly impactful?
Join our webinar to discover how Experience Design goes beyond traditional Journey Mapping to create dynamic, action-oriented Customer Experience. Learn how to proactively shape and enhance every aspect of the Customer Journey.

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The goal of KALEPA is to inspire and help organizations in analyzing, designing, implementing and embedding Experience Management within their organization. We help you make Experience Management tangible. We bridge the gap between dreaming about improved experiences and implementing it within your organization.

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