AI Transformation—A Human-Centered Approach (SHRM’s The AI+HI Project)

Nichol Bradford, SHRM’s executive-in-residence for AI+HI, sits down with Microsoft’s Christopher J. Fernandez to discuss the company’s innovative approach to AI in HR. Learn about Microsoft’s intriguing 18-month journey as “customer zero” and the unique three-step process they followed that could improve the odds of success for your organization’s AI reinvention.

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