Скачать или смотреть ETC Podcast Ep. 7 | Rania Sekman – After Care Insight | Empathy & Brand Building in One

In this episode of ETC Podcast, we sit down with Rania Sekman to explore the often-overlooked world of after care in the medical and service industries. 💡💙
Rania highlights how empathy, trust, and consistent follow-up aren’t just “good practices” — they are essential pillars of brand building. She breaks down the psychology of patient/customer care, and how companies can turn after care into their strongest growth strategy.
📌 What you’ll learn in this episode:
Why after care is the backbone of brand loyalty
The link between empathy and long-term business success
How to design an after care system that actually works
Mistakes businesses make when neglecting after care
Rania’s personal insights from her professional journey
Whether you’re in healthcare, sales, or brand management, this episode shows how empathy can be a strategic business advantage.
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#AfterCare #BrandBuilding #EmpathyInBusiness #ETCPodcast