✔ Order process using Meesho supplier app | Step by step tutorial | Pack & dispatch orders on Meesho

Packing and processing orders is important yet very simple using the Meesho app. The Supplier app makes order tracking, order processing and order packing easy to keep an eye on. From order cancellation charges to seller order packaging, grow your business with better order management.

You can check all new orders in the “Orders” section under the “Pending” tab on your Meesho supplier app.

Click on “Accept Order” and start packing the products. Orders accepted in the pending tab are moved to ready to ship. Use filters to sort through orders. For example, “Breaching Soon” will list all orders that need to be shipped soon as per the mentioned Expected Dispatch Date.

Ensure there is no branding on both the packaging material or adhesive tape while packaging orders. Ensure it is durable enough for shipping and isn’t transparent as well.

To process the order, click on “Accept Item” and the order will automatically move to the “Ready to ship” tab.

In the “Ready to ship” tab, simply download the shipping label and paste it on the package. Your order is now ready to be shipped. If you download the label before 11 am, the pickup will be scheduled for the same day. If not, the pickup will be scheduled for the next day.

The shipping partner will visit within one day for pickup & deliver your product safely to the customer. We encourage you to print two copies of the label and get them signed by the delivery partner at the time of pickup. Give him a copy and keep the other with you. When a product is picked up by a shipping agent, the order automatically moves to the “Shipped” tab.

Payment collected via COD or online mode will be credited directly to your bank account. You can keep a track of payments under the “Payments” tab on the Supplier app. If you have payment-related issues, you can raise a ticket from the “Support” tab on the supplier panel.

Under the circumstances the customer is not available to collect the order three times, the delivery partner returns the product back to you. You are not charged under these circumstances. You will find Return to Origin orders in the Return/RTO tab.

All orders canceled by either you or the customer appear under the “Cancelled” tab.

If a customer is not satisfied with an order, they can initiate a return in the first 7 days. You are charged a return shipping fee under these circumstances, you can find the return shipping fees as per product in your product details.

When the customer’s address is not serviceable by the shipping partner due to unforeseen reasons, your order will show up under the “Hold” tab. Orders moved to this tab are done once the customer is notified about the delay. No charges apply for late dispatches for orders under this tab.

Now that you know the ins and outs of processing orders, scale up your business on Meesho today!

For more information on order processing, visit - https://supplier.meesho.com/learning-...

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Happy Selling on Meesho!