Скачать или смотреть Have you ever had enough of a difficult customer?💡

Have you ever had enough of a difficult customer?
I was working at GameStop during the PS5 launch when this teenager walks in with his mom.
Kid marches straight to the counter and demands, "I want that PS5. Right now."
I explain we're sold out, there's a waiting list. His mom immediately jumps in, "Sweetie, maybe we can call other stores?"
This brat starts yelling. "This is stupid! We have money!"
He kicks the display case, knocks over our Pokemon card rack. Other customers are staring. His mom just keeps apologizing, offering to pay for damages.
I tell him to calm down or leave. He laughs and pulls out a wad of cash, waves it in my face. "You see this? This is more than you make in a week."
His mom tries to put the money away but he jerks back. "Mom, stop! This loser needs to see what real money looks like."
That's when he spots this quiet kid, maybe 12, carefully counting crumpled bills at the used games section. The entitled teen walks over and starts taunting him.
"Look at this broke loser counting pennies," he announces loudly. "Probably can't even afford a game."
The quiet kid looks up, embarrassed, tries to move away. But the teen follows him, still waving his cash.
"What are you buying, poor boy? A five-dollar game from 2015?"
I step over. "Leave him alone."
The teen spins around, fanning out hundred-dollar bills. "Oh look, the minimum wage hero wants to save his boyfriend."
His mom finally speaks up. "Honey, maybe we should just go to Best Buy."
"No!" he shouts. "I want the PS5 from here! This idiot probably has one hidden in the back for himself."
He pushes past me toward the employee area. I block him. He shoves me hard, nearly knocking me into the game wall.
"Don't touch me, peasant! My dad will buy this whole store just to fire you!"
The other customers are backing away now.
The entitled teen notices everyone staring and gets even louder. "What? He's probably stealing systems! I bet he makes minimum wage and lives with his mom!"
He turns back to the quiet kid, who's now sitting on the floor collecting his scattered money. The teen drops a twenty-dollar bill next to him mockingly.
"Here's charity, broke boy. Maybe now you can afford something decent."
He kicks the rest of the money, sending bills flying across the store.
"Pick it up, poor kid. Maybe you can afford a candy bar instead."
The quiet kid starts crying, crawling around collecting his money.
The teen's mom finally tries to intervene. "Sweetie, that's enough. Let's just leave."
But her son pushes her hand away. "I'm not done! This store owes me a PS5!"
He marches back to me, gets in my face. "I know you have systems in the back"
I stay calm. "Sir, we don't have any PS5s. I've told you three times."
"You're lying!" He slams his fist on the counter. "Check the back room again!"
"I'm not going anywhere. You need to leave."
He pulls out his phone, dials a number. "Dad? Yeah, I need you to come here. This GameStop employee is refusing to sell me a PS5."
I can hear yelling through the phone.
"No, dad, I didn't break anything. Well, maybe a little. But he started it!"
More yelling. The teen hangs up, furious. "My dad's coming here. You're so fired."
He looks around wildly, spots the quiet kid still organizing his money, and gets a nasty idea.
"Hey broke boy! Stand up!"
The kid looks terrified but doesn't move. The teen walks over and towers over him.
"I said stand up! You're going to tell everyone how this loser employee was mean to me."
The quiet kid shakes his head. The teen grabs his shoulder, yanks him to his feet.
"Say it! Say he was rude to customers!"
"Leave him alone," I warn, moving closer.
"Or what? You'll call security? This is a mall GameStop, moron. There is no security."
The teen pushes the quiet kid toward the counter. "Tell him you saw the employee being unprofessional."
The kid whispers, "I don't want to lie."
"Then you're as pathetic as he is!" The teen shoves him hard into a game display.
The quiet kid hits the metal shelf, games scattering everywhere.
That's my breaking point.
I walked over, picked up every bill, and counted it out loud. "Forty-seven dollars. Perfect."
I grabbed a ps5 we were going to use for demo.
"Congratulations," I told the quiet kid. "You just bought our last ps5."
The entitled teen lost his mind. "That's not fair! We were here first!"
I looked him dead in the eye. "You're right. Life isn't fair."
The mom dragged her screaming son out.