Скачать или смотреть Guaranteeing a smooth passenger experience at Leeds Bradford Airport

At the International Airport Summit, hosted in London, Kensington 2023, we spoke to Chris Wilkinson, the Head of Customer Operations at Leeds Bradford Airport.

We took a deep dive into Chris' role and how it positively shapes experiences at Leeds Bradford Airport. He explained how the airport is able to deliver excellent customer service by constantly listening and responding to passenger feedback. Chris also discusses the new £100-million regeneration that will see the airport become more accessible for passengers with reduced mobility.

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