Скачать или смотреть A Manager's Guide to Dealing With Toxic Employees | WIMDI Webinar with Julie Christiansen

We’ve all been there: you have a talented but difficult team member wreaking havoc on your team. It’s up to you as manager to jump in and manage the situation, but it’s so full of emotional minefields that all you want to do is bury your head in the sand and play ostrich until it goes away.

Don’t worry – we’re here to get you out of ostrich mode and into action.

⏱️ TIMESTAMPS: ⏱️
0:00 A Manager’s Guide to Dealing with Toxic Employees
2:09 The Cost of Toxic Employees in Your Workplace (with Stats!)
6:26 Toxic Employee Type #1 - The Steam Roller
7:37 Toxic Employee Type #2 - The Social Loafer
9:08 Toxic Employee Type #3 - The Ideas Thief
9:50 Toxic Employee Type #4 - The Narcissist
11:17 Toxic Employee Type #5 - The Abuser
16:36 Toxic Employee Type #6 - The Bully-Victim
17:46 How to Address Steam Roller Behaviour (with Examples!)
20:41 How to Address Social Loafer Behaviour (with Examples!)
22:34 How to Address Ideas Thief Behaviour (with Examples!)
25:16 How to Address The Toxic Trio (Narcissist, Abuser & Bully-Victim) Behaviour
25:40 Step 1: Proactivity
28:47 Step 2: Investigations
32:35 Step 3: Documentation
34:17 What if Toxic Behaviour Has Spread Like a Weed?
34:50 The 4 Options Your Employees Have When Faced with Toxic Behaviour
35:08 Employee Option #1 - Resist & Resilience
37:04 Employee Option #2 - Report
37:48 Employee Option #3 - Relocation
40:52 Employee Option #4 - Resign
41:29 How to Cultivate a Positive Company Culture

📋 OUTLINE: 📋

Hosted by Julie Christiansen, Anger & Communication Expert, this webinar will give you all the information and tools you need to recognize and address poisonous behaviours on your team.

The goal of this talk is to give you actionable strategies to address unproductive and harmful behaviours on your team.

Julie covers:

✔️ The 6 types of toxic employees
✔️ The cost of allowing toxic behaviour on the team to continue
✔️ Procedure, policy, and process to address negative behaviours
✔️ Communication strategies to help you deal with challenging employees


🎤 ABOUT OUR SPEAKER 🎤

Julie Christiansen is an author, psychotherapist, and executive coach with 30 years of experience in mental health counselling and public speaking. Julie holds a B.A. in Psychology and a M.A.in Counselling Psychology and is a licensed psychotherapist in private practice in Ontario, Canada.

Julie has authored fifteen books including, The Rise of Rage, Anger Solutions, I Don’t Feel So Good, and Anger Solutions by the Book. She is a sought-after guest expert for various media on topics related to anger, stress, and other mental health topics.

Julie’s personal and professional mission is to leverage people and organizations into radical, positive, lasting change by teaching them how to rehabilitate their relationships with courageous communication. Her favourite snacks are chips and/or chocolate covered almonds, depending on her hormonal state.

📖READ THE TRANSCRIPT📖
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Women in Male-Dominated Industries (WIMDI) is a global network of thousands of professional women and other gender minorities working in male-dominated industries. We host webinars and events where we learn skills that improve our leadership and careers while expanding our networks and making new connections. WIMDI was founded by Holly Burton, a former mining engineer and Leadership Coach for Women in Male-Dominated Industries.

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