How the LGTM Stack changed the observability culture at Wise Payments | ObservabilityCON 2023

The observability team at Wise Payments – Europe’s leader in cross-border money transfers – had long provided the company’s developers access to a multitude of tools.

But as costs and complexity increased, Ibukun Itimi, Engineering Lead for Observability and Andrew Brown, Reliability Squad Lead, saw an opportunity to change not only the tools they were using, but also the observability culture.

In this session, Ibukun and Andrew highlight how the Grafana LGTM Stack empowered their team to become more product-focused and shift from being external tool wranglers to providing in-house observability expertise.

Chapters:

0:00 Introductions
0:43 About Wise Payments
1:42 Wise Payments' architecture evolution
4:44 The challenges that needed to be addressed
7:17 Wise Payments' thought process in selecting a new approach
10:53 Building a true platform for Wise Payments' engineers
14:37 Measuring value
16:10 Creating a great user experience for engineers
17:50 What's next? Thinking about the future of observability at Wise Payments
20:25 Excitement around future Grafana offerings
23:21 Learn more about Wise Payments' engineering team