Скачать или смотреть #12 Automations: GoHighLevel Contact DND & Tag Triggers Explained (Automation Control Basics)

In this lesson of the Go High Level Mastery Course, we cover two simple but critical workflow triggers in GoHighLevel: Contact DND and Tag Added / Removed.

These triggers play a major role in controlling automation behavior and deciding who should receive messages and which automation should run.

In this video, you’ll learn:

What Contact DND means in GoHighLevel

The difference between inbound and outbound DND

How to apply DND for all channels or specific channels

How channel-specific DND works (SMS, Email, WhatsApp, Calls, etc.)

How Tag Added and Tag Removed triggers work

Why it doesn’t matter how a tag is added — the trigger still fires

How tags are used to decide which automation should happen

🔑 Key takeaway:

Contact DND decides whether automation is allowed

Tags decide what automation should happen

Understanding these two triggers helps you build clean, compliant, and controlled automation systems in GoHighLevel.

In the next videos, we’ll continue exploring more workflow triggers and how to use them in real business scenarios.