Скачать или смотреть TSTS #20 How to Turn Online Negative Comments To Your Advantage w/Mikie Koehler

Hurray! We landed on our 20th episode!!

In our 20th episode, I visit with Mike Koehler, owner of Smirk New Media about his company's 10th anniv, online customer service (reply or die), and how our homes will replenish themselves with re-ording products we need.

Mike talks about why businesses should spend more time engaging with customers rather than creating new content all the time. There is a way to turn negative comments to your advantage and Mike talks about how to do that.

Mike Koehler is the founder and chief strategist at Smirk New Media, Oklahoma’s original digital marketing firm. Smirk launched in July 2010. For more than 20 years, Mike has helped brands tell stories and transform the way content is delivered to consumers. At Smirk New Media, Mike and his team build great content and proven strategies for their clients. The Smirk New Media team consists of experts in writing, digital advertising, leadership, visual content, and online customer service. Smirk’s clients range from Fortune 500 companies and national brands to entrepreneurs, startups, and nonprofits. Smirk believes in giving companies a voice online, regardless of their size.

Mike speaks around the country about how to brands can use storytelling and content strategy to grow their bottom lines. He recently spoke at the NCAA National Convention in Washington DC and the 140 Characters Conference in New York, the first national conference on the impact of Twitter on business.

Contact info for Mike Koehler
https://www.smirknewmedia.com
Twitter:   / mkokc.com  


► Subscribe to my Youtube channel --- https://bit.ly/3iV8sOT

For TSTS merchandise go to https://teespring.com/stores/tsts-2 for a list of TSTS coffee mugs and t-shirts.

Resources and Links
--------------------------------------------
My contact info:
LinkedIn https://bit.ly/2ZZ4qwe
Twitter https://bit.ly/3enLDQa
Facebook https://bit.ly/2Od4ItO
Instagram https://bit.ly/2ClncWl

Executive Producer: Ben Townsend
Creative Consultant: Matthew Blue Townsend

Shot with a 1080P Webcam with Microphone, WebCam USB Camera, Computer HD Streaming Webcam for PC Desktop & Laptop w/Mic, Wide Angle Lens & Large Sensor for Superior Low Light-wb-4 https://amzn.to/32gfgAu

Audio by Blue Yeti Nano Premium USB Mic for Recording and Streaming - Shadow Grey https://amzn.to/2Zuh0UU

Follow The Scott Townsend Show podcast on
Spotify https://spoti.fi/3eDwLgG
iTunes https://apple.co/3jAwCyu
Stitcher https://bit.ly/3gYaDiO
TuneIn https://bit.ly/2OzlH9V

Voice Actor: Britney McCullough
Logo by Angie Jordan https://blog.angiejordan.com/contact/
Theme Song by Androzguitar https://www.fiverr.com/inbox/androzgu...

For media requests or interviews, please reach out to
[email protected]