Zoomtopia Studio: Chris Blackstone on Customer Experience AI & Collaboration

Описание к видео Zoomtopia Studio: Chris Blackstone on Customer Experience AI & Collaboration

Chris Blackstone, Director Digital Workplace & End User Computing at Convera connects with Michelle Couture, Global Lead, Contact Center Product Marketing at Zoom regarding how an organization can harness revolutionary technologies like chatbots, blockchain, AI Virtual Agents to improve their customer experience. Join Chris Blackstone as he shares his methods of fostering an asynchronous culture of connectivity and collaboration with his international team, and how Zoom AI Companion’s meeting summary feature has increased productivity within his organization.

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