SharePoint IT Help Desk Solution

Every organization needs a way to track IT support requests. There are plenty of canned solutions out there, but why not set up your system using SharePoint?
Using Ultimate Forms, you can build your own system including the exact functionality and fields required. The best part is how easy it is to set up your system to work exactly the way you need.
A fully customizable Help Desk Solution which allows for automated tracking of IT support requests with a dynamic interface for users, IT Support Team, and Managers:
• Fast and easy intake form for new requests.
• Automatic email notifications for progress updates.
• Dynamic dashboards with KPI Indicators and real time tracking.
• Security controlled form sections for IT Staff and IT Manager.
• Dynamic validation rules to ensure complete information on submit.
• Automatic history tracking for all updates.
• Aging and past due indicators to reveal overdue requests.

This solution was built using Ultimate Forms for SharePoint.
Run this template on your SharePoint with a click at https://www.infowisesolutions.com/ with your 30 day trial.
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