Скачать или смотреть Customer Acquisition & Retention | Dr. Surbhi Mathur | Poddar Management and Technical Campus

In the present context of a competitive environment, the focus of organizations is more on customer retention than on customer acquisition. Certainly, retaining existing customers is more cost-effective in contrast to attracting new customers !! A lecture by Dr. Surbhi Mathur, Assistant Professor, Poddar Management and Technical Campus, Jaipur.

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