From https://www.justanswer.com/ythi
JustAnswer Customer from San Antonio, TX: Good morning!
Pearl Wilson: Assistant: Hi.
Pearl Wilson: Assistant: How can I help?
JustAnswer Customer from San Antonio, TX: I have a Breville compact smart oven with error code E01
Pearl Wilson: Assistant: What happened just before your Breville oven displayed this message?
JustAnswer Customer from San Antonio, TX: My wife was about to toast her bread
Pearl Wilson: Assistant: How long has this been going on with your Breville oven?
Pearl Wilson: Assistant: What have you tried so far?
JustAnswer Customer from San Antonio, TX: Just this morning.
JustAnswer Customer from San Antonio, TX: I tried pressing some buttons, but nothing happened.
JustAnswer Customer from San Antonio, TX: This is the extent of my trying anything.
Pearl Wilson: Assistant: Anything else we should know to help you best?
JustAnswer Customer from San Antonio, TX: It is currently plugged in.
FranciscoR87: Home Appliance Technician: Thank you for using JustAnswer, my name is * * I am here to help!
FranciscoR87: Home Appliance Technician: I am sorry that you are having appliance issues, let us try to figure it out.
JustAnswer Customer from San Antonio, TX: Ok
FranciscoR87: Home Appliance Technician: May I get the model number for your appliance?
JustAnswer Customer from San Antonio, TX: Customer attachment 10/7/2020 3:34:21 PM
JustAnswer Customer from San Antonio, TX: BOV650XL/C
FranciscoR87: Home Appliance Technician: Thank you for the information.
JustAnswer Customer from San Antonio, TX: I just want to know what the error is and what I can do about it.
JustAnswer Customer from San Antonio, TX: Does it really require a call?
FranciscoR87: Home Appliance Technician: I apologize, the site asks for the call, not I.
FranciscoR87: Home Appliance Technician: You can go ahead and ignore that.
JustAnswer Customer from San Antonio, TX: Hello?
FranciscoR87: Home Appliance Technician: How long have you had your appliance?
JustAnswer Customer from San Antonio, TX: Not sure if I should use my phone or the pc
JustAnswer Customer from San Antonio, TX: A little less than a year
FranciscoR87: Home Appliance Technician: Unfortunately, from what Beville states regarding the E01 error code, it is an internal circuit error that only they can fix.
FranciscoR87: Home Appliance Technician: They recommend that you contact them directly with the E01 error.
FranciscoR87: Home Appliance Technician: That sounds about right, this usually happens within a year.
FranciscoR87: Home Appliance Technician: If you can contact them they should cover any costs.
JustAnswer Customer from San Antonio, TX: Ok.
JustAnswer Customer from San Antonio, TX: Well I did and they sent me to justanswer
JustAnswer Customer from San Antonio, TX: Not sure what I do now
JustAnswer Customer from San Antonio, TX: I'll try them again.
JustAnswer Customer from San Antonio, TX: Thanks
FranciscoR87: Home Appliance Technician: They have to acknowledge your issue, it is an internal error code that a normal tech can not fix even if you go through a regular appliance company.
FranciscoR87: Home Appliance Technician: These appliance companies tend to try to prolong issues like this so that they do not have to cover the costs.
FranciscoR87: Home Appliance Technician: If you are adamant with it they have no choice but to go through with helping you.
JustAnswer Customer from San Antonio, TX: Thanks!
FranciscoR87: Home Appliance Technician: You are welcome.
Pearl Wilson: Assistant: If you have a home improvement or appliance question and want to chat with an expert now visit justanswer.com/ythi
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