The Differences Between a Call Center, Virtual Receptionist Service, and Individual Receptionist

If you're looking for help answering the phone, you may find a number of options including call centers, answering services, virtual receptionist services, and individual receptionists who contract out their work for business clients. But there are critical differences in these types of solutions that business owners must be mindful of when choosing the right answering service for their needs that best address their business goals and budget.

Maddy Martin of Smith.ai addresses the common features and qualities of these types of answering services, and distinguishes the differences between them, so business owners can make the best and most informed decision for their call answering needs.

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