Generative AI-Driven Enterprise Service Management

🚀 Join Ivanti's Sirjad Parakkat and Peter Adams as they delve into the transformative power of generative AI in enterprise service management!

🤖💻 This insightful session explores how AI can drive efficiency, improve productivity, and enhance engagement across your organization. Discover practical applications like incident classification, chatbot functionality, incident summarization, and knowledge article creation.

📊📈 Get a glimpse of the future with plans for service request automation and advanced data visualization.

Don't miss out on live demos showcasing AI's capabilities and learn how blending human intelligence with intelligent technology can revolutionize your service management experience.

Visit us at: https://www.ivanti.com/

Ivanti finds, heals, and protects every device, everywhere – automatically. Whether your team is down the hall or spread around the globe, Ivanti makes it easy and secure for them to do what they do best.

Ivanti is IT for the way we work now. Integrated solutions for everything IT touches. So, employees can work better, anywhere, and everywhere.

👷🏽‍♀️ Exceptional employee experiences
Any device. Any location. Ensure proactive, efficient service so employees can work how they want.

🔒 Secure Everywhere Work
Work anywhere, secure everywhere, with a comprehensive and scalable security strategy.

🎯 Accurate, actionable asset insights
Build the big-picture view of your IT estate and turn visibility into value.

Ivanti
Everywhere Work. Elevated.

Learn more about Ivanti at https://www.ivanti.com/

00:00 Intro & Speaker Intro
02:16 AI Relevance & Capabilities
08:13 Augmentation & Use Cases
26:47 Dashboarding & Correlation
31:20 Text Query & AI Insertion
32:50 Surge & AI Expansion
34:13 Call to Action