Скачать или смотреть Generative AI Basics | 1.3 - AI Customer Service Masterclass

🌟 Unlock the Power of Generative AI for Customer Service 🌟

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How does AI write essays, create art, or solve customer problems with human-like precision? In this video, we break down the magic behind Generative AI and why it’s a game-changer for customer service. By the end, you’ll know the core concepts like training, prompts, context, and tokens—and how they come together to make customer interactions smoother, faster, and more personal.

🔑 In This Video, You’ll Discover:
• 🤖 What is Generative AI?: The basics of how AI creates human-like responses.
• 📚 Training Models: Feeding the AI with knowledge it needs to succeed.
• 🧠 Large Language Models: Supercharged AI built to tackle complex problems.
• 🔍 Context & Prompts: Ensuring responses are accurate and relevant.
• 🎛️ Tokens, Temperature & Hallucinations: How AI generates responses and avoids errors.

🏆 Real-World Impact:
Discover how Generative AI is transforming customer service—delivering faster resolutions, boosting efficiency, and creating better customer experiences.

⏰ Chapters

0:00 Introduction
0:40 What is Generative AI?
1:23 Training
2:06 Models
2:39 Large Language Models
3:13 Context
4:18 Prompts
5:28 Tokens
6:07 Temperature
6:41 Hallucinations

💬 What do you think about Generative AI? Share your thoughts in the comments and subscribe for more insights!

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