True Fraud Ep #9 - Everything You Need to Know About Chargebacks With Vinay Shiriwastaw

Whether it’s legitimate, friendly fraud, or a mistaken customer - chargebacks are an inevitable part of ecommerce. Join host, Pablo Torres, and his guest, CCO at DisputeHelp, Vinay Shiriwastaw, for an in-depth guide to chargebacks. Learn about where they originated from, what kind of abuses are rampant in the system now, receive an intro to the tools at your disposal, and get answers to the common misconceptions about how chargebacks affect your business.

This is part one of a two-part guest appearance. Vinay will return in our next episode to discuss the specific tools that merchants can use to protect their chargeback ratios, as well as a look forward into the future.

For information on how we can mitigate your cross-border risk with our robust fraud management solutions and global expertise, visit our website: https://www.withreach.com/solution/fr...

To learn more about our partner DisputeHelp and the chargeback solutions they offer, visit https://disputehelp.com/

This podcast is brought to you by The Reach Network. To find more episodes and learn more about the world of payments, visit us at https://www.withreach.com/network

#chargeback #fraud #fraudprevention #ecommerce #onlinepayments

00:00 - Intro
00:39 - What are the Origins of Chargebacks?
02:47 - How are Chargebacks Abused?
04:59 - Which Players are Involved in a Chargeback?
06:26 - Who Makes the Decision in a Chargeback Dispute?
07:37 - What Flaws Exist in the Current Chargeback System?
10:43 - If I Win a Chargeback, Does it Still Count?
12:30 - How Can I Protect my Business From Chargebacks?
13:06 - Outro